George Washington University, Ph.D. (2006)
KOSBI 연구위원 역임
Hur, Won-Moo, Park, Sang Il, and Tae-Won Moon (2014), The Moderating Roles of Organizational Justice on the Relationship between Emotional Exhaustion and Organizational Loyalty in Airline Services, Journal of Services Marketing, 28(3), 195-206.
Kim, Mi Jeong and Sang Il Park (2014), Are Delighted Customers Really More Loyal? The Linear and Nonlinear Effects of Customer Satisfaction and Customer Delight on Customer Loyalty, Journal of Korean Marketing Association, 29(3), 19-50.
Park, Sang Il and Mi Jeong Kim (2013), Does Brand Orientation Matter? An Empirical Study of Korean SMEs, Asia Marketing Journal, 14(4), 117-142.
Kim, Mi Jeong and Sang Il Park (2013), Perceived Justice and Authenticity of Service Recovery and Recovery Performance: Focused on the Interaction Effects of Perceived Justice and Authenticity, Journal of Korean Marketing Association, 28(3), 151-176.
마케팅원론, 마케팅전략, 서비스마케팅